Q Email Messages Assignment Email messages have become a primary form of communication for many professionals. Therefore, the organization and presentation of your emails can make an important impression on clients and colleagues. A poorly composed email may not communicate your points effectively, or it can even make you appear careless. This assignment is an exercise in revising an email that is not personable or reader friendly in its current form; make changes that improve communication and readability. Please use ideas from the chapter on email in the textbook. This is a 2-part assignment: 1) Revise the following poorly composed email, which is to “Joanne” and from “Jeff.” 2) Write a 150 – 300 word reflection describing how the specific changes you made will be beneficial for both reader and sender. You can attach this reflection as a separate part of the same file (after page-break). Upload the complete document after carefully editing for grammar and mechanics. Context of Email While revising the following poorly composed email, consider the following factors: >Sara is Jeff and Joanne’s boss. >Jeff, the Senior Technician in IT, is leading an effort to improve the company’s customer database. He is requesting that Joanne collaborate with him, but he does not want to seem as though he is giving her orders. > Joanne is a member of the support staff, but not necessarily Jeff’s subordinate. She is aware that Sara asked Jeff to create a strategy to improve the customer database. Requirements Subject Line: concise yet complete, specific and accurate in relation to goals. Capitalize first and last words as well as all other major words—do not capitalize articles, prepositions and conjunctions that are in the middle of the subject line phrase. Opening: name the recipient, establish an appropriate tone, identify the subject as well as its relevance to your reader, and include the main point of the message. Organization of Body: presents main points logically, and in a way that assists readability by avoiding large blocks of text or complex formatting. Use typography that is plain text compatible. To highlight important concepts, include sign post language, numbers, whitespace, and possibly headings. Always remain consistent and do not clutter the page. Closing: must be clear and precise about what you want and what you will do—the reader should know what to expect next. Work to build a positive relationship with the reader, providing encouragement and expressing appreciation for help and/or cooperation. Use an appropriate closing word or phrase before the sender’s name. Signature: reflects professional formatting and provides full contact information. Proofreading: spelling, grammar, punctuation, careful editing of unnecessary words, subject-verb agreement, no run-on sentences or inappropriate sentence fragments, clear usage. Poorly Composed Email To: Joanne Smith < jsmith@morris.com > From: Jeff Fritsch<jfritsch@morris.com> Date: 21 February 2018 14:22 Subject: help Sara gave me the go-ahead on my plan for improving the customer database. Since our biggest problem with the current database is that it contains a lot of outdated information and customers who haven’t purchased anything in five or more years, I think it would be a good idea to send out a mailing asking whether recipients want to continue receiving our newsletter and product announcements so that we can identify our active customers, and you usually take care of the mailings. I am also going to start using new Access software for the updated database, so I’ll need to train you on how to use that too. Let me know. Jeff